Disclaimer

We are committed to protecting your privacy as our valued customers and pledge to comply with the Personal Data Protection Act (“PDPA”) 2010. Please note that any personal information (“Personal Data”) in respect of commercial transactions that relates directly or indirectly to you as an individual, that has been collected, processed and retained by us is protected under our Privacy Policy, formulated in pursuant to the PDPA 2010. Please refer to our Privacy Policy at our official website to understand how we do this and feel free to reach us at our designated email address should you have any additional enquiries.

IMPORTANT: By submitting this form, you give your consent that all personal information you submit may be processed in the manner and for the purposes described in the said Privacy Policy. I hereby certify that all of the information that I have given in this electronic form is true and accurate and that I have read, understood and agreed.

PRIVACY POLICY IN ACCORDANCE WITH PERSONAL DATA PROTECTION ACT (“PDPA”) 2010

We value your privacy and strive to protect your personal information in compliance with the laws of PDPA. This Privacy Policy highlights the manner in which your personal data are collected, processed and disclosed in respect of commercial transactions.

1. What kind of Personal Information is collected (“Personal Data”) and how it is collected

In order to enable us to process your commercial transactions, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information about you, including but not limited to, during the process of registration to become a subscriber to our services. The following are the Personal Data collected:

• Company Name

• Name, NRIC, designation and department

• Contact details including work phone number, mobile number, email address and mailing address.

2. How we use your Personal Data

We may process your Personal Data for the following purposes:

• To facilitate the provisioning of services and transactions;

• For the maintenance of customer database and customer service related processes;

• For administrative purposes and to update, consolidate and improve accuracy of our records;

• For contact purposes;

• To respond to enquiries and resolve complaints;

• To provide you with regular communications or announcements relating to our services;

• Investigating complaints and suspected suspicious transactions with relevant regulated authorities.

Failure to provide the required information may affect our ability to provide products/services, and we are not liable for any resulting loss, damage, or liability.

3. Disclosure of your information

We may disclose Personal Data to:

• Any person who is under a duty of confidentiality and has undertaken to keep such data confidential;

• Law enforcement agencies, courts, or other legal processes where required;

• To protect and defend our rights, property, personnel, or related parties.

4. Security of Your Personal Information

Information is an important asset and we place great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organizational security measures when processing your personal information.

5. Retention of Your Personal Data

We will retain your personal information in compliance with this Privacy Policy and/or terms and conditions for the duration of your relationship with us.

6. Incomplete Personal Information

Where indicated (for example in registration forms), it is obligatory to provide your personal information to enable us to process your transactions. Declining to provide such information may affect our ability to process your registration or provide services.

7. Your Rights to Access and Correct Your Personal Information

We can assist you to access and correct your personal information held by us. Requests may be submitted via our designated email address. Supporting documents may be required for verification and to prevent fraud.

8. Revisions to Privacy Policy

This Privacy Policy may be revised from time to time. Notification of any such revision will be published on our official website and/or by other suitable means.

9. Contact Information

Should you have any queries in relation to this Privacy Policy or how we handle your personal information, kindly contact us through the contact details provided on our website.